are some of the questions we receive from our customers
Q: Do you
of Muskoka Inc. are very pleased to be able to offer all of our
customers the choice of taking their chosen piece of furniture unfinished
or having us finish their furniture for them. We also offer custom
finishing. Please bring us a sample of your existing furniture and
we will be pleased to custom match your new piece. Click here to
see a small selection of sample finishes that we offer.
Q: Do you
A: Our courteous
professional movers would be pleased to deliver your furniture to
your home or office. Please call for details.
Q: Can you
work with my designer?
A: It would
be our pleasure to help you and your designer choose the furniture
that will make your house a "home".
Q: Are you
able to make custom pieces?
A: We have a
custom shop that handles specific custom orders. We can build custom
pieces based on your pictures or drawings. Please call and book
an appointment with our custom specialists. Our number is (705)
are the directions to get to each store?
of Muskoka Inc. can easily be reached by taking the 400 north to
Hwy #11 North to Gravenhurst. 6km past Muskoka Tourism Information
Center on the eastside of Hwy #11. Simply look for our resident
life size T-Rex dinosaur. Lots of free parking in our parking lot.
Q: How much of the Recycle Plastic or Polywood plastic lumber is recycled?
A: Over ninety percent of our plastic lumber is made from post-consumer bottle waste, such as milk and detergent bottles or other HDPE post industrial material.
Q: What is HDPE?
A: HDPE stands for High Density Polyethylene which is an exceptionally durable plastic that has infinite recyclability.
Q: Is the Recycle Plastic or Polywood color only on the surface?
A: No, the color in Recycle Plastic or Polywood lumber runs all the way through.
Q: How much do Recycle Plastic or Polywood Chairs weigh?
A: The weight of a Recycle Plastic or Polywood chair is similar to that of a hardwood chair averaging 30 to 50 Lbs. each. This means that even in strong winds you won't have to worry about these bad boys blowing away.
Q: Does it contain wood or natural fibers?
A: Recycle Plastic or Polywood is made from HDPE and does not contain wood or any natural fibers.
Q: Is it UV protected?
A: Recycle Plastic or Polywood lumber contains UV-inhibited pigment systems that reduces fading.
Q: Can it be painted?
A: Recycle Plastic or Polywood does not need to be painted, stained or sealed in any way due to the durable nature of the material.
Q: Can it be sanded?
A: Although minor scratches can be addressed with a light sanding, Recycle Plastic or Polywood cannot be completely resurfaced using sandpaper.
Q: How do I clean Recycle Plastic or Polywood?
A: For regular maintenance simply wash the product with soap and water. For advanced cleaning or to remove fungi, use a solution of 1/3 bleach and 2/3 water. Fungi can also be removed using any readily available anti fungal product.
Q: Can Recycle Plastic or Polywood be power washed?
A: A high pressure power washer may be used for regular maintenance to keep your furniture looking like new. Pressure should not exceed 1,500 psi, which is the equivalent of a car wash. The surface characteristics of the product may require the use of a soft bristle brush to get into the creases.
Q: Where can I buy Recycle Plastic or Polywood?
A: Recycle Plastic or Polywood dealers can be found using the dealer locator.
Q: What is the hardware made from?
A: For optimal performance and longevity Recycle Plastic or Polywood uses genuine stainless steel hardware.
Q: Does Recycle Plastic or Polywood furniture have a warranty?
A: Recycle Plastic or Polywood warranties to the original purchaser for a period of five (5) years of residential use and one (1) year for commercial use starting from the date of purchase.
Q: Is assembly required?
A: Recycle Plastic or Polywood furniture is designed to require minimal assembly. Some models even unfold right out of the box with no assembly necessary. Those that require assembly often take less than 30 minutes to complete and include basic tools with simple instructions.
Q: What are the Recycle Plastic or Polywood Cushions made out of?
A: For the best year around performance in outdoor settings Recycle Plastic or Polywood Cushions are made from Sunbrella® Fabrics.
Q: What is Plastíque™?
A: Plastíque™ offers the richness and warmth of natural wood while delivering all-weather performance. Plastíque™ can be cleaned by gently washing it with soap and water.